DSM IT Support

Hardware & Software
DSM aren’t just suppliers of single solutions, we are experts in a complete range of solutions, which enables us to pick the best hardware and software for your business needs and budget.  We hold accreditation from the most prominent companies in their field so you are guaranteed quality.  Not only do we integrate new software and hardware into your business but we can also update existing infrastructures or even design completely new ones, and as a total solutions supplier we’ll plan, implement, train and provide ongoing support to ensure minimum disruption to your business.

Remote Support
For the ultimate in support why not try our remote support service.  When something goes wrong you want problems resolved as soon as possible.  The longer you have to wait for an engineer to reach you, the longer your business is out of action and that can cost you business.  Remote support allows us to access your systems off site and correct or even prevent problems as quickly as possible with minimal disturbance to your business.

Online Backup
There are numerous online backup solutions available, all with different business advantages so make sure you talk to an expert before deciding on one for your business.  We have created our own secure solution – DSM-Vault.

Telephony Systems
We supply and install Avaya telephone systems, which provide an economical solution whilst at the same time affording an array of functions.  All Avaya systems are IP ready so that you’ll be as future proofed as possible with the ability to introduce IP technology later when your business is ready.  We offer a range of telephony support options, all backed by a team of engineers who are fully qualified in installing and maintaining Avaya systems.

Email Services
In today’s technology dependent world, email service malfunction can result in lost business and revenue.  DSM can help you keep your emails safe with our range of solutions including onsite server based and hosted options.  We can also keep your emails safe with anti spam and virus protection solutions to prevent any damage caused to your business as a result of infection.

Business Continuity
Have you ever considered how your business would continue to operate should something unforeseen happen?  DSM has developed a solution for businesses in such an event with our business continuity subscriptions service.  This service allows you to tailor a subscription to services such as emergency telephone recovery, system recovery and ship to site solutions.  Should the worst happen, we have access to several purpose built and fully equipped office suites that include data centres.  These allow business continuity by replicating your customer systems.  If you would like to discuss your business continuity requirements in more detail, please contact us.

Search Engine Optimisation – SEO
We are experts in search engine optimisation (SEO) and we are so confident that we can improve your website’s search engine ranking in just three months that we offer a money back guarantee.  We work with all our clients to identify their specific objectives and then create an action plan based on our recommended goals. From there we conduct a full audit of your website and make recommendations for changes that will make it more search engine friendly and then we’ll optimise the site then we’ll optimise the pages and ensure it is picked up more frequently by the search engines.  As part of our SEO service you will receive monthly update reports showing your website’s search engine ranking, traffic details and conversion data to allow you to see the impact of our SEO work. We’ll make recommendations for continued development and changes to ensure your site’s ranking remains high.

Leasing Options
If you think you cannot afford to upgrade your company’s outdated computer equipment and software, then think again.  DSM’s lease scheme allows companies to attain the latest, leading brand computer systems on a monthly payment plan that is fixed at 0% and requires no capital investment. As part of the package you will also receive an inclusive support package that is tailored to your business’ needs.  Contact us now to find out how the DSM Lease Scheme can help transform your business.

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