Published Date: 8 July 2019
Tender Status: complete
Tender Opening Date: n/a
Tender Closing Date: 25 February 2019
Award Date: 3 July 2019
Contract Start Date: 1 August 2019
Contract End Date: 31 July 2024
Contract is suitable for SMEs: Yes
Contract is suitable for VCSEs: No
Official Journal of the European Union (OJEU) Contract Type: Services
The BBC corporate insurance agreements extend to the entire BBC group including commercial subsidiaries and some BBC Commissioned Independent Productions (for further details on the BBC, its subsidiaries and both public service broadcasting and commercial activities, please visit http://www.bbc.co.uk/aboutthebbc/. Since 1996, the BBC insurance agreements have incorporated a substantial self-insured retention. External Claims Management Service Providers have been retained over that period to manage the claims falling within the retention.
The requirement is for a quality claims management service capable of responding effectively to the wide variety of claims circumstances generated by the account. This will include litigated and non-litigated cases. Claims handling will not be on a delegated authority basis although the BBC may agree delegated authority for particular classes/types of claim during the course of the contract.
The vast majority of the claims will be UK based. However, given the global nature of the BBC, incidents and claims will occasionally arise from outside the UK.
The requirement includes instruction and management of other service providers such as loss adjusters, investigators, lawyers and experts to provide specialist assistance on individual cases. The successful provider will have demonstrated the ability to deal with the BBC groups bespoke needs, addressing the sensitivities which are inevitable within such a high profile organisation.
The BBC has determined that the requirement is not suitable for dividing into Lots. Accordingly, the BBC intends to award a single contract for the requirement.
Contact name: Kevin Waters
Address: BC0 B1-D1 Broadcast Centre, White City Place, 201 Wood Lane
London
W12 7TP
England
Telephone: n/a
Fax: n/a
Email: [email protected]
Price Range: £1
