Published Date: 3 April 2018
Tender Status: complete
Tender Opening Date: n/a
Tender Closing Date: 7 February 2018
Award Date: 22 March 2018
Contract Start Date: 3 April 2018
Contract End Date: 31 October 2019
Contract is suitable for SMEs: Yes
Contract is suitable for VCSEs: No
Official Journal of the European Union (OJEU) Contract Type: Services
A digital outcomes partner with an expert in designing services for the digital age to:
i) deliver significant efficiency savings
ii) redesign services to be customer centric/relevant to the districts changing needs
iii) redesign services to be digitally enabled/improve customer satisfaction, and
iv) assist in developing an internal culture and skill set.
The Council needs to make savings, increase efficiency and also meet the expectations of the districts citizens in delivering services which are centered around their needs. It wishes to take an agile service design approach to transformation in order to make significant and accelerated progress to meet these key aims. this work will directly contribute to the outcomes defined in the Councils Plan and assist in delivering the £30.7m savings by 2020.
Contact name: Zoe Nichols
Address: 6th Floor, Britannia House Hall Ings
Bradford
BD1 1HX
England
Telephone: 01274 434662
Fax: n/a
Email: [email protected]
Price Range: £439,400
