Contract Summary

  • Published Date: 31 January 2022

  • Tender Status: cancelled

  • Tender Opening Date: n/a

  • Tender Closing Date: 4 March 2022

  • Award Date: n/a

  • Contract Start Date: n/a

  • Contract End Date: n/a

  • Contract is suitable for SMEs: Yes

  • Contract is suitable for VCSEs: Yes

  • Official Journal of the European Union (OJEU) Contract Type: Services

Print

Description

Accent Housing Limited are seeking the services of recognised, accredited Contractor for the design, supply, integration, installation, configuration and ongoing support and maintenance of a new Contact Centre as a Service (CCaaS).

The solution required needs to be a functional call centre omnichannel telephony solution that can assist with the receiving, routing, tracking, and handling of telephony and other inbound/outbound communications. Must be multi-channel, feature rich and capable of integrations with existing software applications where applicable.

The service will provide the business with a future looking solution that is suitable for its needs.

About the Buyer

Contact name: n/a

Address: Charlestown House, Acorn Park Industrial Estate Charlestown
Shipley
BD17 7SW
United Kingdom

Telephone: n/a

Fax: n/a

Email: [email protected]

Value of Contract

Price Range: £560,000 - £560,000