Published Date: 16 July 2019
Tender Status: complete
Tender Opening Date: n/a
Tender Closing Date: 1 January 2019
Award Date: 16 July 2019
Contract Start Date: 16 July 2019
Contract End Date: 15 July 2022
Contract is suitable for SMEs: Yes
Contract is suitable for VCSEs: No
Official Journal of the European Union (OJEU) Contract Type: Services
Futures Housing Group Ltd is looking to outsource and expand its customer feedback programme, and is looking for a research agency with prior experience and qualified expertise in running this on-going customer satisfaction programme. The programme needs to accurately represent the customer voice within Futures Housing, which can stand up to scrutiny from auditors and regulators. The research agency needs to be able to develop a partnership with the Group that will eventually support the training and transitioning from a completely outsourced function to sharing the function with an in-house team in the longer term.
Contact name: Lorna Baker
Address: PO Box 6458 Asher Lane Ripley
Derby
DE5 3RE
England
Telephone: +44 8450948361
Fax: n/a
Email: [email protected]
Price Range: £170,000 - £198,000
