Contract Summary

  • Published Date: 30 October 2018

  • Tender Status: complete

  • Tender Opening Date: n/a

  • Tender Closing Date: 1 January 2018

  • Award Date: 5 March 2018

  • Contract Start Date: 1 April 2018

  • Contract End Date: 31 March 2021

  • Contract is suitable for SMEs: Yes

  • Contract is suitable for VCSEs: No

  • Official Journal of the European Union (OJEU) Contract Type: Services

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Description

The GMC is inviting quotes for an independent review and advice service. This service would have the responsibility of reviewing the effectiveness of our complaints handling in certain customer complaints which have been handled in accordance with our internal complaints policy and where the complainant remains dissatisfied with our responses. The complaints to be reviewed will be identified by the GMC with reference to certain set criteria. This will not be an automatic right for complainants.

About the Buyer

Contact name: Gordon Duffus

Address: 3 Hardman Street
Manchester
M3 3AW
England

Telephone: +44 1619236340

Fax: n/a

Email: [email protected]

Value of Contract

Price Range: £86,400