Published Date: 17 November 2017
Tender Status: active
Tender Opening Date: 17 November 2017
Tender Closing Date: 11 December 2017
Award Date: n/a
Contract Start Date: n/a
Contract End Date: n/a
Contract is suitable for SMEs: Yes
Contract is suitable for VCSEs: Yes
Official Journal of the European Union (OJEU) Contract Type: Services
- provide a call handling service during the Service Hours to deal with emergency repair requests and other reports and to deal with these in an appropriate manner in accordance with agreed standards and procedures ("Emergency Services");
- at defined times, as requested, provide a call handling service (i.e. handling emergency calls only) outside the Service Hours to the same standards as required during the Service Hours (the "Additional Emergency Services");
- at other defined times, as requested, provide a more comprehensive call handling service to deal with all enquiries in an appropriate manner in accordance with agreed standards and procedures (the "All Call Services").
Contact name: Chris Hyde
Address: Broadacres House Mount View , Standard Way
Northallerton, North Yorkshire
DL6 2YD
England
Telephone: +44 1609767900
Fax: n/a
Email: [email protected]
Price Range: £20,000 - £40,000
