Our IT Department Ltd

IT Unlimited

Here at Our IT Department, we are pleased to provide IT support services to businesses that have between five and 250 members of staff. We provide complete IT management for all IT related tasks and manage the transition of services from existing IT suppliers through to IT Unlimited.

IT Unlimited features a range of benefits including: Unlimited Hardware Support, A dedicated Account Manager, 24/7 Network Monitoring, Scheduled Services, Service Desk Reports, and Exclusive Access to other Services and Technologies.

IT Unlimited is suitable for use with Linux, Windows and Apple Mac technologies.

 
If you require reliable IT support at competitive prices, please contact us at Our IT Department to find out more.

IT Management Support

We are also pleased to provide first class IT Management Support services to IT managers and internal IT departments.

Our IT Management Support Services Include:

• First Line Support: features complete multi-tiered and remote first line support services.
• Holiday Cover: onsite IT support provided on demand or scheduled for holiday cover.
• Sickness and Absence Cover: IT support services provided by our London service desk and field support teams to cover on demand sickness or extended leave of absence.
• Complex Project Management and Consultancy: we provide complete project management and guidance for ongoing projects.
• Managed Network Monitoring: services delivered via E-pulse – our dedicated network monitoring solution.

Please visit our website to find out more.

Apple Mac Support

Our IT Department provides a wide range of Apple Mac support and maintenance services for Apple Mac users in business sectors including Creative, Media and Non-profit. Our fully certified and experienced team provides a range of services including:

• Unlimited Telephone and Remote Support
• Unrestricted Hardware and Software Support
• Mac Integration
• Infrastructure Full Project Lifecycle
• Server Migration
• Cloud-based Services
• Peripheral Support
• OSX Server Monitoring

We also provide ongoing support for users of iPhone and iPad technology including: network connectivity, email account configuration, iCloud, active sync, contacts and calendars and messaging.

Please get in touch to find out more.

Cloud Services

The integration of ‘virtual’ desktop solutions can provide businesses with a range of benefits including reduced costs and improved carbon footprint.

Desktop as a service has been designed to replace existing IT infrastructure with a ‘cloud-based’ IT network.

Benefits include:

• Unlimited Telephone and Remote Support
• Reduced Annual IT Costs
• Mitigated Cost of Ownership
• Reduced Energy Bills
• Remote Working
• No Initial Investment Required
• No Upgrade Charges
• Online Backup

Please visit our website to find out more. Alternatively, please contact us directly at Our IT Department for further information.