Goldthorn Services Ltd

Reliable IT

For each project we implement a completely new solution – a solution that meets the individual requirements of the customer. We’ve found that our customers value system reliability above all else, and so we make every effort to deliver hardware and software that can be counted on to provide the levels of performance you expect. IT is not a fashion accessory, and Goldthorn Services accepts the need to produce solutions that actually add something tangible to our customers’ businesses.

Fixed Cost

The main advantage of a fixed cost service is that you can make an accurate forecast of your finances – there is no need to make provision for unforeseen IT costs, because there aren’t any. Over the years we’ve come across many managers who are concerned because they do not really know exactly what is being spent on IT. A managed service solution from Goldthorn, however, will fix your IT costs for a minimum of 3 years.  And, even if you wish to make better use of the IT system, we’ll make sure it’s done within the agreed fixed spend, so you don’t have to worry about added costs.

Remote Support

Remote management software enables us to solve problems from any location and within minutes of them occurring. In fact, around 98% of all problems are rectified in this way. Of course, we’ll still come to your site and provide the support you need if we cannot manage it remotely. 

We will also visit your site on a monthly basis to iron out any long-standing issues and discuss any upgrades or extensions you feel you might need. Having the opportunity to discuss IT development with an expert is often the catalyst for moving IT into the cost benefit area you did not think was possible. 

Disaster Recovery

In the event of a disaster, we’ll create a temporary office for up to 10 people within 24 hours of notification. You'll be using the same basic system as you have been with full office facilities. 

Larger numbers of users can also be accommodated if necessary. 

To find out more about Goldthorn managed IT services, please visit our website or get in touch directly on 0800 043 7697. 

System Software Support

Our System Software support services covers a range of activities – from deploying new equipment in a structured and organised way to implementing entirely new system and server infrastructure. Goldthorn Services offers the benefit of more than 10 years of experience in implementing new infrastructure; we are a member of the Microsoft Partner Network and we only deploy Microsoft Certified Systems Engineers.

Free IT Assessment

We offer a free IT assessment for your business. Are your computers and systems fit for your needs? Are they somehow impeding new business development? Do you have the right policies and procedures in place for making efficient and full use or your systems? What about data or electronic failures – do you have suitable backups and emergency redundancies? Call us to arrange you free assessment.