Contract Summary

  • Published Date: 22 September 2021

  • Tender Status: active

  • Tender Opening Date: 22 September 2021

  • Tender Closing Date: 14 October 2021

  • Award Date: n/a

  • Contract Start Date: n/a

  • Contract End Date: n/a

  • Contract is suitable for SMEs: Yes

  • Contract is suitable for VCSEs: Yes

  • Official Journal of the European Union (OJEU) Contract Type: Services



Cheshire West & Chester and Cheshire East Council are reviewing its current jointly commissioned Healthwatch Cheshire service and NHS Independent Complaints Advocacy Services (ICAS) which has a contract end date of 31 March 2022.

Accordingly, we would like to hear from the market as an initial step to help improve our market knowledge and to gauge the appetite of providers for delivering such services going forward. Any useful information you can provide will be appreciated and treated in confidence.

We are seeking initial feedback from organisations who are interested in delivering the Healthwatch Cheshire service across Cheshire West & Chester and Cheshire East Councils and will be holding one-to one-one sessions on 18 October 2021 to discuss this further.

We have attached information about Healthwatch Cheshire and a questionnaire for completion prior to invitations for virtual one to ones. Please log in to and register interest to access these documents.

Interested organisations are therefore invited to complete the attached questionnaire and return it using the Council's e-tendering portal 'The Chest' by no later than midday 14 October 2021.

• Healthwatch Cheshire Information

• Questionnaire

Please note that applying for the soft market testing does not provide an advantage in the procurement process. The tender will be published on the Chest and bidders will still need to apply,

About the Buyer

Contact name: Debbie Pitcher

Address: Civic Way Offices Civic Way
Ellesmere Port
CH65 0BE
United Kingdom

Telephone: +44 1244976943

Fax: n/a


Value of Contract

Price Range: n/a