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R2 Training

Overview

R2 Training

9 Palace Way

Woking

Surrey

GU22 8JA

United Kingdom

Company has 1 related addresses

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https://www.r2training.co.uk

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Tel: 07443 893300

Mobile: 07443 893300

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Personnel

Mr John Routledge - Business Owner

Products

R2 Training provides a range of practical business and personal development courses designed to deliver real results for your organisation. As well as offering a one-day open courses in locations throughout the UK, we can provide in-company training that is tailored to your learning objectives and business needs.

All of our courses - whether on-site or at your premises - are highly interactive and are delivered by qualified instructors with a wealth of personal and professional experience. They are designed to provide you with practical tools that can be implemented in the workplace as soon as you return to work from training.

Whatever the industry, products or services, and no matter how sophisticated the technology, it is always the people that determine the success of an organisation. That is why it’s so important for all companies to invest in their human resources. Unlike plant and machinery, your employees do not depreciate in value - they appreciate in value.

However well a business is doing, properly trained and well-motivated employees can improve the efficiency and effectiveness of its operations. Research has shown that investing in personnel training pays for itself over and over again.

If you would like to improve individual, team and organisational performance, get in touch with R2 Training. As a company we have nearly 20 years of experience and have worked with organisations of all sizes, from SMEs to multi-national corporations. Our reputation has built upon providing business and personal development training courses that work at all levels.

A summary of the courses available can be found in the sections below. To find out more, please visit R2 Training online or get in touch on 01483 767 002.

In Company Training

All of our public training courses can be delivered as ‘in-company’ or in-house programmes. Not only is this more cost-effective for groups of five or more, it also allows us to tailor the course around your individual requirements. We can even design fully customised training programmes that address your specific training needs. At R2 Training we have been running bespoke in-house training programmes for over 15 years, so we know what works and what doesn’t. In that time we’ve worked with an impressive range of clients and are therefore confident of delivering a training solution that’s right for you.

New to Management Training Course

This course is for newly appointed team leaders, supervisors, partners and managers or anyone being prepared for promotion into a management position. It is designed to make the transition from a non-management role into a management role much easier for the person involved, to bolster their credibility and to enhance their career prospects. Key course objectives are:

To highlight the role of the manager
To illustrate the qualities and key skills needed for success
To demonstrate the importance of motivation
To illustrate the different leadership styles
To show how to set appropriate objectives
To demonstrate the importance of delegation

Management Development Course

Our management development course is aimed at experienced directors, managers or partners who wish to improve their management skills or for anyone being prepared for promotion into a director, partner or senior manager. It is designed to help you get the best from your team, improve your strategic thinking, ensure your goals are achieved and enhance your career prospects. This in turn benefits the organisation by improving the performance and motivation of its workforce at all levels. Key course objectives are:

To highlight the importance of customer service
To show how to recruit the right people
To illustrate the importance of strategy
To demonstrate how to assess the internal capabilities of your organisation
To demonstrate accounting principles
To show how to negotiate effectively

Sales Management Training Course

This course is designed to help you become a more effective sales manager. It provides practical insight into how you can get results by motivating your team and introduces the qualities and key skills needed for successful management. The course is aimed at newly-appointed sales managers, employees being prepared for promotion into a sales management position, sales managers with no formal management qualification or training, and experienced sales managers looking to refresh their knowledge. Key course objectives are:

To highlight the role of the sales manager
To demonstrate the importance of motivation
To show how to set appropriate objectives
To review communication skills
To show how to deal with difficult people and situations
To illustrate how to develop your sales people

Leadership Training Course

This course is designed to develop your leadership skills so that you are more able to empower and inspire your team members. It helps you to communicate with enthusiasm so that people share your vision. The course is aimed at newly-appointed team leaders, supervisors, partners and managers, as well as anyone being prepared for promotion into a position of leadership. Key course objectives are:

To illustrate the difference between leadership and management
To illustrate the different leadership styles and the need to adapt to situations
To show the importance of a clear vision and appropriate objectives
To highlight how to motivate your team members
To show the importance of each team member’s contribution
To recognise the strengths and weaknesses in your team

Strategic Management Course

Our strategic management course is aimed at directors, partners and senior managers or anyone being prepared for such a position. It is designed to show how frequent strategic reviews of your organisation can give you a competitive advantage and to provide you with a range of strategic management tools. Key course objectives are:

To show what is meant by the external environment
To illustrate the internal capabilities of an organisation
To show the three levels of strategy
To show how to perform a SWOT analysis
To demonstrate how to identify the critical success factors and the sustainable competitive advantage
To highlight the importance of forecasting

Project Management Training Course

This course outlines the practical principles of project management and introduces the tools and techniques needed for the successful completion of projects on time and within budget. It is aimed at newly-appointed project managers/project leaders or anyone being prepared for promotion to such a position. The course is also ideal for experienced project managers looking to refresh their knowledge. Key course objectives are:

To highlight the importance of the correct approach to managing projects
To show the importance of identifying and managing stakeholders
To illustrate how to assess and manage the risk associated with a project
To demonstrate how to define the key phases of the project life cycle
To illustrate the importance of creating an accurate project specification
To show how to use planning tools to develop a project plan and to identify the critical path

Event Management Training Course

This one-day course offers a rounded introduction to successful event management. It covers some of the tools and techniques required to organise events with confidence and to ensure they are delivered on time and within budget. Our event management course is aimed at newly-appointed events managers/events coordinators or anyone being prepared for promotion to such a position. Key course objectives are:

To highlight the importance of event management
To show the qualities and key skills needed for successful event management
To illustrate how to develop a strategic approach to managing events
To demonstrate how to prepare and manage the event budget
To illustrate how to assess and manage the risk associated with an event
To highlight how to improve time management

Staff Appraisal Training Course

One of the keys to successful management is ensuring your team members know what is expected of them. Providing objective feedback to employees is an essential part of this process. This course is designed to help you get the best from individuals by improving your staff appraisal skills. It is aimed at managers, supervisors, partners and team leaders or anyone being prepared for promotion to such a role. Key course objectives are:

To show how to motivate employees for peak performance
To illustrate the importance of the appraisal
To define key skills
To show how to develop competence based job descriptions
To illustrate how to conduct an effective appraisal interview
To demonstrate the benefits of mini appraisals

Interviewing Skills Training Course

Our interviewing course provides directors, managers, partners, supervisors and team leaders with the skills needed for interviewing in various situations, including recruitment, selection, appraisal, discipline, grievance and exit. It is designed to increase your confidence and effectiveness, to enhance your techniques and to improve communication and motivation in the workplace. Key course objectives are:

To highlight the different types of interviews
To show the importance of questions
To demonstrate effective listening skills
To illustrate how to interpret non-verbal communication
To give hints appropriate for all types of interviewing

Sales Training Course

This course is aimed at experienced sales people wishing to review their sales skills or anyone who wants to become successful in sales. It focuses on developing your ability to use a structured sales approach to win business, to increase sales opportunities and to identify and fulfil customer needs. Key course objectives are:

To show why people buy
To show how to set objectives
To demonstrate the importance of needs, features and benefits
To illustrate how to determine the Unique Selling Points
To show how to use questioning techniques
To show how to develop active listening
To show how to prospect for new business

Strategic Selling Training Course

This advanced sales course introduces sales people to the practical tools that are required to develop an effective sales action plan and to build partnerships with clients. It teaches delegates how to develop proposals and presentations that connect to client needs and shows them how to negotiate effectively in order strengthen client relationships whilst protecting the margin. Key course objectives are:

To illustrate how to develop a strategic sales plan
To demonstrate how to identify your Unique Selling Proposition
To illustrate what strategic selling means
To demonstrate the importance of the buying process and how clients select suppliers
To show why we need to know the decision makers and buying influencers
To show how to set, monitor and evaluate sales targets and objectives

Negotiation Skills Training Course

Effective negotiation is essential for sales, purchasing and management at all levels of an organisation. This course is designed to teach delegates how to negotiate confidently in any situation, and is aimed at managers, sales people, buyers or anyone being prepared for promotion to such a position. Anyone whose job involves negotiation can benefit from this course. Key course objectives are:

To illustrate the importance of effective negotiation
To show how to set appropriate objectives
To illustrate areas of common agreement
To show how to use conditions and concessions
To demonstrate how negotiation depends on communication
To illustrate how to open a negotiation
To show how to handle objections

Telesales Training Course

This course is designed to develop the communication and selling skills of telesales staff. It is aimed at anyone who is new to telephone sales, anyone responsible for leading a telesales team, as well as experienced telesales people looking for a refresher course. Key course objectives are:

To illustrate the qualities and skills required
To demonstrate how to develop a positive attitude
To illustrate how to establish personal goals and objectives
To show the importance of matching the benefits of your products or services to the needs of the customer
To show how to develop communication and listening skills
To show how to develop and practice your message
To show how to handle objections

Customer Service Training Course

Our customer services training course introduces delegates to the skills needed to identify and meet customer needs and to deliver an excellent service, whether face-to-face or over the telephone. It is aimed at anyone working in a customer service environment or anyone handling incoming or outbound telephone calls. This course has been shown to increase levels of customer satisfaction and to give organisations an advantage over their competitors. Key course objectives are:

To define customer service
To show the importance of the customer service chain
To illustrate the qualities and key skills required
To show how to develop and maintain a positive attitude
To demonstrate how to use the telephone effectively
To develop active listening skills
To show how to handle enquiries
To illustrate how to deal with complaints

Telephone Techniques Course

This one-day training course is aimed at newly appointed receptionists or anyone who would like to improve their telephone manner. The programme introduces delegates to the qualities and key skills required to handle telephone calls, to stay calm under pressure and to project the right image about the company. It is designed to increase the confidence of the individual and to improve the image of the organisation they work for. Key course objectives are:

To demonstrate why telephone technique is so important
To illustrate how to develop the correct attitude and image
To illustrate why excellent customer service is important
To show how to use the telephone effectively
To illustrate how to use your voice and tone
To show how to use the correct words
To show how to handle difficult people and situations

Finance for non Finance People

In today’s changing business environment, having a general understanding of finance is becoming ever more important. Many of the decisions made by non-finance people will require some at least some level of financial appreciation. This course is designed to provide it. R2 Training’s “Finance For Non-Finance People” course gives employees from all sections of an organisation a solid introduction to various aspects of finance, improving their ability to set budgets and make financial decisions for the good of the company. Key course objectives are:

To show the importance of accounting
To define the language of the accountant
To illustrate accounting concepts and principles
To show how to read and understand the profit and loss account
To show how to read and understand a balance sheet
To illustrate the importance of the cashflow statement

Assertiveness Training Course

This course aims to help employees, managers, supervisors, partners and team leaders deal with difficult situations and people more effectively. It will teach delegates how to assert themselves, how to clearly communicate their wants and needs and how to say “no” when they need to. The course is designed to improve communication throughout an organisation and to build interpersonal relationships amongst employees. Key course objectives are:

To highlight what assertiveness really means
To illustrate the importance of knowing what motivates you and others
To show how knowing what others expect of you can help
To demonstrate how to build self confidence
To highlight how you can overcome your doubts and fears
To show how to develop interpersonal skills
To illustrate how to use assertive techniques

Time Management Training Course

The course is aimed at all employees, managers, partners, supervisors, team leaders and directors. It is designed to give the delegate an introduction to effective time-keeping and work prioritisation, improving the performance of the individual and their team whilst reducing stress brought on by tight deadlines. Key course objectives are:

To highlight the importance of managing time
To illustrate the effects of work stress
To show how to improve productivity
To demonstrate how to determine your personal efficiency curve
To highlight how to work productively with others
To show the dangers of procrastination
To review how to prioritise your tasks

Presentation Skills Training Course

This course teaches delegates the skills required to deliver a presentation confidently to audiences of any size. It is aimed employees in all areas and at all levels of an organisation. The course is designed to make public speaking easier, to increase your confidence and control nerves during presentations, and to enhance your career prospects. It benefits the company as well as the individual by improving communication and performance throughout the organisation. Key course objectives are:

To illustrate the importance of effective presentation skills
To identify your own presentation style
To show how to deal with anxiety and develop confidence
To show how to plan a presentation
To show how to organise a presentation
To show how to prepare for a presentation
To show how to deliver the presentation

Business Writing Training Course

This course aims to improve the delegate’s written communication skills, enabling them to get the right message across whilst projecting the correct image about the company. It is aimed at employees from all areas and at all levels of an organisation. Key course objectives are:

To illustrate the way in which writing needs to be adapted to the reader
To demonstrate how to layout your documents
To illustrate how to construct effective sentences
To show the best way to use words
To demonstrate the common errors in business writing
To show how to write reports, instructions, procedures and proposals
To show how to write letters and emails for different situations

Team Working Training Course

Teamwork is essential in any business environment. It doesn’t matter what industry you work in. This course aims to provide delegates with the skills and knowledge needed for successful teamwork: it teaches the ability to identify the strengths and weaknesses of individual team members, as well as showing you how to create a supportive and motivational environment. Key course objectives are:

To show why team working is important
To illustrate the importance of motivation
To show the differences between groups and teams
To show the different types of teams that exist within organisations
To show how to set clear team objectives
To demonstrate the four stages of team development

If you would like to find out more about our professional training courses, please visit R2 Training online or contact us directly on 01483 767 002.

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Registration Number:	n/a
VAT Number:	GB869 7940 48
Founded:	20 March, 2005 (19 years and 9 months ago)
No of Employees:	n/a
Annual Turnover:	n/a
Importers:
Exporters:
Company Type:	Service Providers

Opening Times

Monday	09:00 AM - 05:30 PM
Tuesday	09:00 AM - 05:30 PM
Wednesday	09:00 AM - 05:30 PM
Thursday	09:00 AM - 05:30 PM
Friday	09:00 AM - 05:30 PM
Saturday	Closed
Sunday	Closed