MACSEU Ltd, specialising in management consultancy and solutions, is part of the MACS Holding Company, established in 1998 with offices in the Netherlands, Belgium, Germany and the UK. We are proud to offer a wealth of experience in providing solutions for maintenance management, asset management and IT service management. Services include consultancy, project management, customer support and training. We work in close liaison with our partners, who include IBM, CiM Maintenance, ClickSoftware, Drawbase SOTI and Schad. All MACS technical staff are experienced qualified engineers or technicians, who have the expertise needed to ensure clients’ enterprise asset management or IT asset and service management systems are up and running and producing a good return. We work across a variety of industrial sectors and know that different industries have different requirements, for which we are able to provide solutions. The industrial sectors we work with includes but is not limited to oil and gas production, on and off shore petroleum refining and product storage, petrochemicals, resins and plastics, pharmaceuticals, research and development, brewing and food processing, inorganic chemicals and refractory and building services . At MACS we place great emphasis on working closely and on a personal level with our clients, maintaining contact and keeping customers informed on all levels to ensure systems are implemented quickly and effectively and remain fully functional.
Designed to increase the return on your asset investment and to decrease operating costs, the IBM Maximo Asset Management System is a vital tool for asset intensive industries. Using this computer maintenance management system (CMMS) will result in a significantly more efficient asset management. Maximo is made up of various modules to suit customers’ different needs. The essential modules optimise management of assets, work, contracts, materials, purchasing, service and documentation. There is a comprehensive outline of the Maximo computer maintenance management system on our website.
MACSEU Ltd are very pleased to have acquired TRIRIGA, a leading provider of software solutions for facilities and real estate management. Real estate portfolio planning and management and lease management helps to optimise building use and is invaluable for long term planning. Capital project management includes condition assessment, budgeting, estimating and project management. We offer energy and environmental sustainability, providing monitoring and management strategies. TRIRIGA facility maintenance software is designed to streamline and improve maintenance management, resulting in reduced costs and longer asset life. Finally, the TRIRIGA facility management software allows you to integrate management processes, resulting in a more effective workforce and better use of the space you have available. All these add up to reduced expense, improved utilisation of resources and increased profitability.
The world of IT is ever-changing and growing at a phenomenal rate, with new and different products surfacing all the time. You probably use a wide range of IT processes, services and assets and this can result in an unnecessary degree of complexity, which decreases the efficiency of your assets. The IBM Smart Cloud Control Desk provides an integrated service management solution which gives you the ability to effectively manage all your IT assets and solutions and make sure you get the continuity, speed and efficiency you require. The Smart Cloud Control Desk is available in three different packages – entry level, advanced and service provider – so you can choose the system best suited to your needs. Have a look at our website to learn much more about the Smart Cloud Control Desk.
We are very proud to offer our Drawbase® Software Solution, which is a powerful and extremely comprehensive tool designed for building design and management functions. Drawbase® offers ease of use, giving you a powerful Computer-Aided-Facility-Management (CAFM) system that includes a wealth of valuable features. You will have access to 2D drafting tools, 3D visualisation, an integrated database and superior reporting and mapping capabilities. Drawbase® cannot be rivalled in its ability to link facility-related data with graphic objects. A key feature of the system is flexibility, as a company’s needs inevitably change with growth and expansion. The system is designed to grow with you and every form, table and reporting function can be changed without fuss. You can find out much more about the Drawbase® Software Solution on our website.
Managing a field work force effectively requires the ability to optimise scheduling and real-time communications with workers in the field. With Click Software we are able to provide a reliable ‘one-stop’ solution that offers reliability and continuity that can be put to work quickly and boasts state of the art optimisation and automation processes. Click Software conforms to industry best practices and business processes and offers the flexibility to easily alter service policy. You can find out more about the Click solution on our website.
Tracking and monitoring people and equipment indoors can be a complex problem, with concerns regarding portability and interference with and from other equipment. Our Sonitor product is the perfect solution, as we use a patented and unique USID (ultrasound) technology, ensuring no risk of electromagnetic interference and ease of use. Many hospitals use Sonitor to track patients, staff and equipment, etc, but the system provides the solution in other large or complex buildings also. Sonitor can be used, for example, in conferences to track visitors and staff, in restaurants to locate diners and in mines to keep track of personnel, thereby decreasing safety risks. You can learn more about Sonitor on our website.
IBM Maximo solutions administer all assets and parts that require maintenance, covering the three key areas of assets, processes and employees. Assets are so much easier for you to manage when all maintenance, both scheduled and unscheduled, can be seen in one overview. All processes such as maintenance, help desk, etc, are managed in accordance with Service Level Agreements and Key Performance Indicators. The system monitors all maintenance requirements and incidents in order to provide your employees with the necessary support. Have a look on our website to see more about Enterprise Asset Management from MACSEU.
IBM SmartCloud Control Desk gives you a common control centre to manage both electronic and physical resources. Using IT Infrastructure Compliant software, the system can be used with all your various devices, including mobile equipment, as well as interfacing with social media and development tools. Features include service request management; change configuration and release management giving you advanced impact analysis and automated change procedures; IT asset lifecycle management provides inventory management, as well as management of software compliances. Additionally, the service catalogue is designed to give users the information they need to solve their problems and support for multiple service providers is offered.
Most companies have a myriad of IT assets throughout their company – from computers and laptops through to various complex software applications – and managing these, along with compliance requirements, inventory and any number of other functions, can be a minefield. IBM Tivoli IT and Software Asset Management products provide the solution to help you manage all software, hardware and information easily, effectively and efficiently. You get the information you need to track, manage and maintain your IT assets. The result? Reduced costs, greatly decreased risk of regulatory and license non-compliance, better service levels and service-desk efficiency, which means increased customer satisfaction. You can find out more about Tivoli Asset Management on our website.
When you are looking for IT solutions to improve your business, the variety and scope can be perplexing and the advice and support of skilled service professionals would be enormous help. That is why we offer a full range of services designed to make sure you get the software you really need and are able to utilise it to the fullest potential. From the moment you spot an IT need we can help you to identify and then configure the correct solution, as well as train your users and manage the changes that are bound to occur when a new technological solution is applied. Visit our website for more information about the various types of file service manage we can provide.
We are pleased to present our easy to use Android App with which you can establish a secure connection with Maximo and a Service Request all in one click. And you don’t have to worry about security when creating Service Requests, as we transmit your data using SSL, which has an excellent reputation for security, being used even in credit card transactions. Features of our MACS Mobile App include: offline mode, which allows Service Requests to be made later if your connection is lost; communicates directly with Maximo, providing quick synchronisation; secure connection via SSL and quick and easy installation.
EXTEND7000 integrates with computer maintenance systems on a variety of mobile devices to provide filtered, remote notifications, ensuring that the right person receives the message within seconds. This is especially true for the larger systems using CMMS, where it is imperative the mobile work force is rapidly warned of any problems, alarms, or routine maintenance needed. With access to related documents, such as wiring diagram, parts lists, alarm history, etc, maintenance and emergency personnel can get to the root of the problem quickly and efficiently. In addition, faulty assets can be viewed remotely via CCTV, adding another tool to help with remote diagnostics and control. Capable of supporting a large number of mobile devices, the system is designed as a distributed model, giving you the reliability, security and peace of mind that only comes from the best in mobile maintenance management.
Gone are the days when workers were based solely in an office – today’s professionals work from home, in transit, off site and in any number of other locations where internet access is not always available or reliable. That is why so many companies now use Integrated Workplace Management Services (IWMS) technology. An IWMS platform gathers, stores and distributes information between offline users, resulting in a significant saving of time. However, using this technology can call for a level of IT expertise that is beyond what individual workers can offer. That is where MACS can help. All our technical staff are qualified as professional engineers or technicians with experience and expertise in process, manufacturing, enterprise asset management and facilities management.
Building Information Modelling (BIM) software is a powerful tool which generates and manages digital representations of a facility, detailing both the physical and functional characteristics. BIM has a major advantage over older technologies, such as CAD (Computer Aided Design), as it does not simply produce graphics, but also supplies detailed information. As applicable to assets and facilities management as it is to construction, BIM offers a single source of structured information equally valuable to designers, builders and operators. Visit our website for more information about BIM, seen by many as the future of engineering and manufacturing.
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Opening Times
| Monday | 09:00 AM - 05:30 PM |
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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