Overview

Huthwaite International Ltd

Hoober House
Wentworth
Rotherham
South Yorkshire
S62 7SA
United Kingdom

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Today 09:00 AM - 05:30 PM (Open)
Fax: 01709 710065
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Huthwaite International are sales training experts who can improve the sales performance of your company or business. We work with every sector, throughout the UK and the rest of the world, and we have a proven track record of helping small and large businesses to achieve long-term, tangible results through learning our training techniques and behavioural change methodologies. 
 
We strive to offer realistic, easy to understand solutions that are flexible enough to integrate into your current business, no matter what industry you are in. We can offer over 40 years of unrivaled experience and continual growth and learning, which keeps us at the cutting edge of what we do. We are proud to work with the very best Salespeople throughout the world. We always research and consult with clients before strategising specific solutions, so that we really understand you, your staff, your company and your customers. We have real experience in researching and observing key behaviours for delivering the very best performance, and we continue to analyse and update our methods to maintain an up-to-date approach. We can prove that changing staff behaviour, and working with the best in the industry, means you can improve results and achieve new successes.
 
At Huthwaite, we are able to offer a global consistency, meaning we can work with clients anywhere in the world and deliver solutions that can be applied throughout the brand, wherever the offices might be located.  Each and every client will receive tailor made ideas and training, to fit in with your brand identity and to maintain uniformity for the benefit of staff and customers. We are dedicated to meeting your individual needs, and we are delighted to work with some of the biggest brands globally. Many clients come to us through recommendations, and our track record and proven results speak for themselves – which is why you can trust Huthwaite to work for you. We offer coherence, proven processes, bespoke methodologies and we focus on the customer care aspect, through delivering our CARE skills model. We are here to help your business to become more competitive, maintain a strong identity, look after existing clients and bring in new names - to improve your profit margins and build upon your success. 

Sales Training

Huthwaite’s choice of professional Sales Training programmes are designed with different skills in mind, and can be tweaked to match your particular business. All our courses are created from our years of experience, working with the leading Salespeople all over the world, and from our unique research and best-practice observation. We are continually adding new material and techniques, to stay ahead of the competition, and our training is based on fact rather than assumption. Our robust success models can be applied to any industry, and we will teach real and highly usable skills in order to improve performance and communication. Our courses include:

  • SPIN® Selling SPIN® Coaching SPIN® Marketing
  • Account Strategy for Major Sales 
  •  Effective Social Influencing 
  • Major Account Development / Key Account Management (MADKAM) 
  •  PITCH Selling 
  •  Salesforce Management 
  •  Winning Profitable Business and 
  •  Winning with Procurement.

Click on the link to find out more about each course, or contact our friendly team directly through the website if you would like any further assistance.

Marketing Skills

To maximise marketing messages to reach the desired audience is the aim of all Marketeers, and at Huthwaite our marketing professionals can help you achieve this. We have observed, researched and identified the key ideas and solutions for more efficient marketing over our many years of experience, and our SPIN® Marketing course will teach staff our proven successes and new approaches that will guarantee success  - whether it’s using the company website, social networking, mailshots or TV advertising. We strongly advocate using the same tools for marketing that are used in Sales. We know from experience that consistency and synergy are keys to success, and we are able to provide marketing teams with the insights needed to create customer-centric, needs-based messages that enhance the sales team’s approach. Please click on the link to find out more. 

Negotiation Training

Negotiation skills are vital in any industry, and in many different departments, which is why Huthwaite offer a dedicated Negotiation Skills programme - providing proven techniques, new ideas and inspiring confidence in staff. Our team have over 40 years experience in studying the psychology and skills of successful negotiators, and we have had a hand in improving the negotiating capabilities of some of the biggest brands globally. We believe that we are experts in the secrets of negotiation success, and our solutions and success models can teach the best approach, as well as the processes and behaviours of successful negotiators, to be applied to your specific company. So whether it’s negotiation undertaken by sales staff, project implementers, buyers, contract negotiators or industrial relations practitioners, our strategies and behavioural techniques can have a real affect on your company’s success.

Customer Service Skills

Providing exceptional customer service is the key to a successful business, as it attracts and retains vital customers and clients, and improves your company’s image through word of mouth alone. Poor customer service is rarely tolerated by consumers, and the risk to your reputation and un-doing your years of hard work can occur in seconds. At Huthwaite, we have spent a long time researching the behaviours and approaches that make great customer service, including first impressions, support and after-care, and we have developed our own models and processes that can be applied to any industry to help all staff improve their approach. Our CARE model is the key to our solutions, and is constructed from observing a wide variety of industries. Our Outstanding Service training course is designed to equip staff by teaching methods to build rapport, uncover customers’ issues, and demonstrate a company’s ability to meet their requirements, in order to reduce complaints and retain valued custom.

Outstanding Service Programme

The Huthwaite Outstanding Service programme is designed to help customer service staff objectively compare their individual verbal behavioural profile against our CARE best practice model. Our CARE model has been put together from years of research and observation of a wide variety of different industries, and offers proven success and easy to adopt techniques. The Outstanding Service programme can be used in any industry, and it aims to encourage long-term change, education and behavioural analysis to achieve new success. The programme covers the following content: 
  • Defining Outstanding Service 
  • The CARE behavioural toolbox 
  • Opening with a positive purpose 
  • The Balance of Power 
  • Defusing emotion 
  • Achieving Win-Win 
  • Building value 
  • Finalising the call 
We can customise aspects of the programme to your specific company, and follow up courses are also available. Download a full overview by clicking on the link to visit our website.

Sales Coaching

Our sales coaching has provided proven results for some of the leading global brands, and our proven and accessible techniques can help your staff to provide measurable change through teaching new skills. Coaching is more than just training – it provides workable solutions and follow-up care, to change behaviour patterns for life. We have over 40 years experience in training Managers in effective coaching in the workplace, and we have provided small one on one sessions through to large coaching projects with hundreds of global managers. Our flexible approach and accessible solutions can successfully train coaches in the art of selling, negotiation, account strategy, major sales, proposal writing, presentations, management and key account management. Our courses include Coaching Skills and SPIN® Coaching. Please click on the link to download an overview information pack for our different training courses.

SPIN® Coaching

Huthwaite’s SPIN® Coaching is an ideal course for any staff members involved in personal development, such as Sales Managers, HR and L&D specialists, and peer-to-peer coaches. It is designed to help staff compare their existing reviewing techniques against our best-practice model, in order to equip them with new, improved and proven skills and techniques to enhance performance. Through using coaching, teaching ideas and using roleplay, each course participant will acquire these vital skills: 
  • Be able to analyse and give feedback on SPIN® practices 
  • Set measurable objectives for coaching 
  • Recognise the different types of performance issues in the team 
  • Prioritise coaching effort within the team 
  • Identify what areas to coach on 
  • Demonstrate different coaching styles and behaviours 
  • Review, give feedback and coach individuals using SPIN® coaching tools 
Find out more by clicking on the link, or please contact us directly if you would like any additional information.

Coaching Skills

Our Coaching Skills programme is designed with Managers in mind, to help them understand the demands of coaching that is upon them, and helps to develop skills to ensure they can meet the demands. It is suitable for Managers of all levels, can be tailored to suit individual companies, and our experienced staff will be on hand to provide solid, tangible advice and improvement suggestions for all candidates in order to enhance their long term performance. The course itself covers: 

  • Coaching, mentoring and counselling
  • Coaching in a performance-management culture
  • Understanding the manager as a 'scarce resource'
  • Diagnosing performance problems – getting to the causes behind the symptoms
  • Identifying coaching opportunities in your work environment
  • Behaviour Analysis
  • Persuasion styles and
  • Case studies.
Find out more by clicking on the link, where you can download a full course information pack, as well as take our Coaching Quiz and read further articles.

Sales Skills for Non-salespeople

At Huthwaite, we are pleased to provide Sales Skills for Non-Sales People. This provides value-added possibilities at every touchpoint your company has with a customer, and can deliver a cohesive and successful device for improving success throughout any industry. However, we realise not everyone wants to work in sales, and not everyone feels they have the skills and interest to undertake sales techniques. Therefore, we can provide small, easy to manage steps to build up skills and confidence, without giving highly competitive and pressurised solutions that have nothing to do with their day to day roles. We don’t ask them to be ‘sellers’, but make them more aware and more able, to create value and help them to do their jobs more effectively overall. This also helps with teamwork and understanding other departments within the company. The focus is on outstanding service and sales awareness, and takes a more gentle approach that can be tailored to the individual company.  We will build a specific programme for your needs, so please contact us directly to find out more.

Financial and Professional Services

Huthwaite International are pleased to offer sector specialists who have a broad experience and in-depth knowledge of devising and implementing projects and processes for each individual client, which is why many of the leading brands rely on us to provide cutting edge solutions to improve their business and profit margins through training and development of key staff. We have a proven track record of inspiring and improving lasting behaviours and techniques, and one of the keys to our solutions is research into each individual company and sector. Our specialists have a deep understanding across various professional services and Financial sectors, including corporate banking, wealth management and general insurance. Please click on the link to discover a wealth of information, articles and blogs about Finance and Professional Services, and to discover our various courses available, such as Improve your Negotiating Skills and Secure Better margins.

Healthcare and Related Industries

Huthwaite have worked with some of the leading companies and sectors of the healthcare market, including Med-tech, Life Sciences and Bio-tech, Pharma, Diagnostics and Disposables, as well as associated industries related to the provision of products and services within healthcare. As such, we have developed sector-specific training and development solutions, operating within business to business, business to healthcare provider, business to retail, consumer or patient, public and private health settings, and academia, as well as being able to provide more generalised courses in areas such as sales techniques or customer service. Huthwaite’s client list, international capability, highly experienced staff and measurable keys to success all make us an excellent choice for assisting the healthcare industry, and we are here to train, measure, coach and reinforce solutions to create long-term successful behavioral changes to help improve your company. Please click on the link to read more about our case studies, key staff members and clients, as well as related articles.

Industrial and Engineering

Huthwaite’s professional team have proven experience within the Industrial and Engineering Industries, and we undertake in-depth research into your individual company before implementing any solutions to help your business. We have a proven track record of delivering measurable success through teaching key skills and changing behaviour, which can significantly improve your results. We have achieved successful project implementations in areas including heavy & light engineering, chemicals, oil & gas, construction, civil engineering and packaging, and our team of Consultants and Trainers work closely with every client to bring their knowledge and skills in order to understand your business challenges and implement workable solutions. Please click on the link to view relevant articles, key staff, case studies and current clients, and speak to us today to find out how Huthwaite International can help you.

Information Technology

Our team of Consultants and Trainers have a wealth of experience between them in the IT field, which they can offer to clients wishing to improve systems, encourage cohesiveness, improve sales and create great customer service. Our sector-specific specialists have a proven track record in designing and implementing successful strategies for areas such as IT Services, Enterprise Vendor, Software, Telecoms Equipment & Operators and Data & Document Services. We research, develop and create workable solutions for each individual company, and we can create lasting behavioural change that can improve your results and overall success, no matter how small or large your company and no matter where in the world. Please click on the link to view relevant articles, key staff, blogs, case studies and current clients, and speak to us today to find out how Huthwaite International can help your business.

Legal

Huthwaite International have over 20 years experience with working closely with law firms throughout the world, and our current clients and proven track record of creating real improvements and workable solutions makes us a trusted partner for many large multi national companies. We work with all areas of the legal sector, including both private practice and in-house counsel, and across all practice areas. Our legal sector specialists can offer in-depth knowledge and research to fully understand your business and its challenges, and our understanding of the pressures and demands placed upon modern businesses throughout the world means we can tailor proven solutions to your specific company. Discover what we can do to improve your bottom line results. Click on the link to find out more, and to view case studies, articles and to find out about our key staff members.

Other Markets

Huthwaite are proud to have worked with a wide variety of industries and sectors, such as hospitality, logistics, media, retail, education and many any more. We work with both small and large companies throughout the world, and we are pleased to be able to offer sector-specialists in various areas, who can really understand your specific business. We are able to provide specific skill implementation or more generalised behavioral training for staff in almost any industry, with the view of improving results and creating a cohesive success throughout the company. Our staff have in-depth knowledge of their unique areas, and have years of observing what works and what doesn’t in real life situations, as well as having researched your company thoroughly before beginning to consult and offer strategic solutions.  Please click on the link to view individual case studies, and don’t hesitate to contact us to find out more about us and how we can help you.

Ethical Trading

Huthwaite International are pleased to uphold a global reputation for excellence, as well as for operating in an ethical way at all times. Trust, openness and honesty are vital to our success, which is why us and our subsidiaries provide good working conditions and rates of pay for all staff and all associated staff. The Company complies with all relevant UK and European Law with regard to Health and Safety, Employment and Anti-Discrimination. 

 
Our policy of openness and trust extends to our contracts and ways of working, to mutually benefit our clients and the company. Personal information is treated with the utmost sensitivity, and we will only provide case studies and specific information when approved by the company in question. We work across countless countries throughout the world, and operate in many different languages, and we always strive to offer the most accurate and most appropriate services for each and every client at all times. 

Details

Info

Registration Number: 06055257
VAT Number: n/a
Registered at Companies House:17 January, 2007 (17 years and 3 months ago)
No of Employees: n/a
Annual Turnover: n/a
Importers:
Exporters:

Opening Times

Monday 09:00 AM - 05:30 PM
Tuesday 09:00 AM - 05:30 PM
Wednesday 09:00 AM - 05:30 PM
Thursday 09:00 AM - 05:30 PM
Friday 09:00 AM - 05:30 PM
Saturday Closed
Sunday Closed

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