A Division of Hubbell Limited

Brunel Drive
Stretton Park
DE13 0BZ
United Kingdom

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GAI-Tronics specialises in the design, manufacture and supply of rugged communications equipment and solutions for use in demanding environments worldwide. Our systems are designed to work (and last) in conditions where normal products wouldn’t. They include ruggedised telephones, intercoms, help points and PA systems, all capable of performing in harsh environments such as rail and road networks, oil and gas installations, mines and any other area exposed to dirt, dust and extreme weather. 

GAI-Tronics have been manufacturing communications equipment for over 40 years. In that time we’ve seen a lot of changes, including in the way that people communicate. But one constant has been the need for reliable systems that can withstand the toughest conditions and the most intense use. As conditions have got tougher and government regulations stricter, we’ve developed new technologies and combined them with time-proven designs to create the most durable, reliable, hardy and compliant communications equipment on the market. 

As an ISO9001, ISO14001 and OHSAS18001 certified manufacturer, you can expect the very highest levels of product quality and customer service. All of our systems are designed to meet stringent safety specifications and are approved by various international regulatory bodies / PTT authorities. 

For communications you can depend upon, visit GAI-Tronics online or contact our knowledgeable sales team on 01283 500500.


GAI-Tronics is one of the country’s leading suppliers of weather and vandal-resistant telephones, and as such can offer a great range of analogue and SIP devices designed for a variety of environments. The ability to customise the design and application of each telephone means we can offer a solution for just about any requirement. For example, if you need a telephone for outdoor use, we’ll supply a device that’s capable of operating in extreme temperatures. If you need a telephone for use in an industrial environment where there is likely to be a lot of grease, grime, vapour, dust and dirt, we’ll supply a device with a high IP (Ingress Protection) rating. 

Whichever system you choose, you can be absolutely confident in its performance and long-term reliability. 

Help Points

Our transport-sector help point telephones are designed to withstand the tough environmental conditions of a roadside, railway, tramline or underground network - places where exposure to dust, dirt, salt, vibration, snow, rain or heat is extremely common. Each model can be customised according to the environment it is to be used in. Options include:

  • Vandal-resistant metal buttons
  • Handset or hands-free operation
  • Surface or flush mount design
  • SMART (Self Monitoring and Reporting Telephone) Software
  • Choice of button functions (information, emergency, etc.)


Voice over Internet Protocol (VoIP) telephones provide a simple network connection without the need for telephone adaptors, extending VoIP access into even the most demanding environments. With protection up to IP66, GAI-Tronics industrial VoIP telephones and help points are capable of withstanding extremes of temperature, weather, vandalism and vibration. They are also built to provide a high level of electro-magnetic and lightning protection. Features include:

  • Protection up to IP66
  • SIP protocol (RFC 3261)
  • Operating temperature range of -20°C to +60°C
  • Web page configuration
  • Power over Ethernet
  • Four inputs, and two outputs per phone
  • Automatic call divert (memory list)
  • Real-time alarm reporting via email
  • Range of weather and vandal resistant enclosures, keypad and handset options

Monitoring Solutions (SMART)

GAI-Tronics’ remote monitoring and reporting software enables you to check whether the devices within your network are operational without having to send out maintenance teams. 

Knowing that your telephones and help points are working at all times is imperative, especially if they provide a customer interface or are installed in safety critical areas. With SMART you can check the status of each and every installation, as well as set up automatic reports that inform you when a connection is down. You can also use SMART to keep a log of call data, change telephone numbers and send reports to other managers. 

Find out more about our remote monitoring and reporting software by visiting GAI-Tronics online. 


We offer a huge range of accessories to complement our telephones and other GAI-Tronics systems, including:

  • Analogue Industrial Beacons – with various lens colour options and IP65 protection.
  • VoIP Industrial Beacons – with various lens colour options and IP65 protection. 
  • ATEX Beacons – for zone 1 and 2 applications. 
  • Acoustic Hoods – in various colours, shapes and sizes. 
  • Tone Callers – with external sounders and IP66 protection. 
  • ATEX Sounders – for zone 1, zone 2 and safe area use. 
  • ATEX Headsets – for use with the Auteldec telephone.
  • Various mounting kits

Intercom Systems

As well as telephones and help points, GAI-Tronics offers a range of ruggedised intercom systems designed for demanding industrial environments. Products include:

  • Drillers Intercom – provides a link between drill operators and rig personnel. Comprises of a central controller or intercom server and various outstations. 
  • Page/Party® - provides paging and party-line capabilities in a single, user-friendly package.
  • RigCom – a common-talk communication system designed for hazardous and harsh environments.
  • On-Train Communications – to meet the needs of rail, metro and tram transportation. 

Public Address Systems

Also available are several industrial/commercial public address systems designed for tough environments. They include:

  • Elemecplus PA/GA System with Class D Amplifier (2 x 300W) – designed principally for life critical installations in the Oil and Gas sector.
  • RigCom - a common-talk communication system designed for hazardous and harsh environments.
  • NOVA PA/GA System with General Alarm – uses microprocessor technology to deliver superior performance and reliability in all types of facilities. 
  • D600i and D550i Class D Audio Power Amplifiers – for use in GAI-Tronics’ high integrity Elemec, NOVA and Advance PA systems. 
  • On-Train Communications – a system designed primarily for passenger announcement, crew communications and driver/control centre communications on trains, metro and tram systems. 

Paging Systems

Our Page/Party® communication systems offer both paging and party-line capabilities in one durable, easy-to-use package. Through the pager function, individuals can be contacted anywhere within your facility. For further communication, the party-line function enables two or more people to speak without being heard over the speakers.

Features and benefits include:

  • Indoor and outdoor models available
  • Hazardous area approvals - Listed to UL, cUL and ATEX standards
  • Modular design reduces spare part investment
  • Noise-cancelling microphone
  • Non-moveable electronic hook switch
  • Durable housing
  • Hearing aid compatible handset
  • Minimal maintenance
  • Powerful 12 watt amplifier ensures effective communication 



Registration Number: 00669157
VAT Number: GB129 9108 53
Registered at Companies House:2 September, 1960 (63 years and 3 months ago)
No of Employees: 101-250
Annual Turnover: n/a
Company Type:
  • Manufacturer
  • Distributor

Opening Times

Monday 09:00 AM - 05:30 PM
Tuesday 09:00 AM - 05:30 PM
Wednesday 09:00 AM - 05:30 PM
Thursday 09:00 AM - 05:30 PM
Friday 09:00 AM - 05:30 PM
Saturday Closed
Sunday Closed

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Additional Information

Brand & Trade Names

  • Auteldac 4 ATEX & IECEx approved telephone for safe use in hazardous areas and heavy industrial environments.
  • Commander Weather & Vandal resistant GRP outdoor telephone with handset
  • DAC The original DAC brand of weather & vandal resistant telephones. Bought by GAI-Tronics.
  • Elemec Public Address & General Alarm systems by GAI-Tronics.
  • Elemecplus Public Address and General Alarm System for Oil & Gas sectors
  • PHP400 Weather & Vandal resistant outdoor help point telephone. Round, white, compact. Disability features: Braille, raised buttons, inductive loop.
  • Public Access HP Weather & Vandal resistant outdoor help point telephone. Disability features: Braille, raised buttons, inductive loop.
  • Titan Weather & Vandal resistant metal outdoor telephone with door
  • UCA Universal Contactor range
  • UFS Universal Fuse Switches range
  • VR Weather & Vandal resistant outdoor help point telephone. metal buttons.
  • Watford

Company Certifications

ISO 9001:2015 - Quality management systems – Requirements
ISO 14001:2015 - Environmental management systems – Requirements with guidance for use

Financial Information

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