Achieve Global UK

Sales Effectiveness

We used our decades of consulting experience and research to develop Achieving Superior Sales Performance^TM, an imaginative and results-driven system that set the standard for sale performance improvement. We can help maximise the potential of your company and ensure long-lasting sales success, by addressing the necessary skills at every level of your organisation.

We have over 20 sales professional training courses, with strategies for executives, directors, managers and staff. These include Defining Service Strategy, Sales Performance Process Mapping, Professional Sales Coaching, Account Development Strategies, Professional Selling Skills, Professional Sales Presentations, Professional Sales Negotiations, and Professional Prospecting Skills.

Customer Service

More than 30 years of experience in customer service training are reflected in Achieving Stellar Service^TM, our systematic approach to improving customer service skills. These skills are essential for customer satisfaction and loyalty, and can also help you to maximise revenue opportunities and harmonise company relations.

Customer service programmes include Defining Service Strategy, Leading for Stellar Service, Coaching for Stellar Service, Creating Stellar Customer Relations, and Selling Through Stellar Service.

Leadership Development

To address daily issues of leadership, our Genuine Leadership^TM programmes can help create genuine leaders within your organisation, from executives to individual contributors. This systematic approach to leadership development covers the critical leadership skills necessary to provide long-term company success, helping you to build a loyal, motivated workforce who can achieve new levels of productivity.

Programmes include Activating Change: Executive Version, Profiles in Genuine Leadership, Needs-Based Coaching, Managing the Performance of Others, Accelerating Team Productivity, Leading Change – Managing Change, The Principles and Qualities of Genuine Leadership, Identifying Work Priorities and Setting Verifiable Goals, Working Through Emotions and Conflict, Defusing Emotionally Charged Situations, and Positive Responses to Change.

Our Approach

We understand that it is individuals who create results within organisations, so we offer solutions to equip individuals with the necessary sales effectiveness, customer service and leadership development skills. Our training can be provided in onsite, classroom or virtual form, so you can select the most convenient and effective option for you.

We begin by analysing your current performance and processes, before tailoring our solutions to address gaps in your teams. To assure that our solution is effective, we will evaluate the programme during its implementation and provide you with our findings. We can also provide a follow-up sessions and reinforcement tools such as electronic planners, diagnostic tools, aids and reference materials.