Updated: Wednesday the 19th of June, 2013 FAQ
FAQ - Frequently asked questions
- About First Directory
- Is it free to use?
- Can my company appear without charge?
- I have my own website - do I need more?
- Is First Directory different?
- How often can I update my information?
- Can you tell me more?
- How to Update Your Entry
- How to Advertise
- I have a Question which isn't answered here
In 1997 we, at First Directory, saw the potential of the Internet for business use and undertook extensive planning and research to develop mechanisms, which would deliver practical benefits to the business-to-business market. We started working in two market areas and now cover over 20 different business sectors.
We are committed to delivering excellent value and recognise that our continued success depends upon a secure and growing base of satisfied customers.
| Return to top |
You have free access to all the primary information on the First Directory site; no password or registration procedure is required. This access is granted for genuine business contacts only.
| Return to top |
Can my company appear without charge?
Yes any Company that serves industry with a UK address can appear in the main directory and the primary market sectors they serve. Please visit ~/Entry_Form.aspx.
I have my own website - do I need more?
A website is just like a sales brochure, it only works when it is seen by potential customers. Maintaining high visibility within the Search engines for your full product range can be a full time occupation. We offer you access to business users who are not reliant on search engine results alone. By promoting yourselves to our large number of regular users you will deliver a larger audience to your website and make it more successful.
Our core activity is to provide business information, which helps suppliers to talk to customers and to help buyers to find new sources of supply. We do, however, like to recognize the individual nature of the businesses that use our services. We are therefore happy to produce tailor made solutions to support individual company communication needs. We also constantly listen to our growing audience of users and refine our information presentation to be flexible to their individual needs. We like to think that at First Directory we are very different.
How often can I update my information?
We update the site on a regular basis however please allow seven working days as we always have to validate data before putting it onto the site.
Certainly, phone us on 0845 22 55 185 or email us (support@1stdirectory.com) and we will answer your questions immediately.
How to Update Your Entry
Each time you either add or request to update your entry we will ask you to validate your authority by responding to an email sent via your company email address. The first time you use this service you will also be asked to register your personal login details. To update your entry now please go to one of your pages within the directory and click on the ‘Update’ button.
We have lots of options available to companies who really want to benefit from the First Directory audience, please email us at
advertise@1stdirectory.com and we will contact you to talk through the best solution for your company.
I have a Question which isn't answered here
You can either ring a member of our staff on 0845 2255 185 or email us at support@1stdirectory.com