Centric IP hosted contact centre delivers on demand multi-site call centre ACD Predictive Dialer, Call Recorder IVR CTI CRM Workforce Optimization Intelligent Routing VoIP, computer telephony integration, Email Management Web Chat Web Collaboration Web Call-Back Video Real-time and Historical Reporting.
Detailed Information
Established: 2003 No of Employees: 1-20 Annual Turnover:
Company Type:
Service Providers
Parent Company: Packet Media
Brand & Trade Names
Centric - Centric's hosted multi-tenant call centre platform unifies all communication channels
http://www.centriccc.co.uk
